Thursday, March 11, 2010
 
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Customer Success Minimize

 

Customer Success - Office Furniture Manufacture (image)

Learn about a Customer Success with Oracle BI Analytics delivered by InFact Group, our experienced team has delivered Business Intelligence KPIs like complex Forecasting reports for this multi-national corporation. Download a Success Story now.

 

Overview Minimize

Sales Effectiveness Reports

New reports designed to order. Study of data model, optimization of queries. Suggestions based on 10 years of CRM deployments and business knowledge.


Multi-application BI solutions (Oracle, SAP)

Design and project services to enhance platform independant portal deployment (intranets, extranets) with analytics reports and dashboards using either Oracle BI or SAP BI


BI On Demand

Oracle CRM On Demand Analytics using multiple external data sources to create  rich reporting for hosted CRM  customers.

Learn more about the Features of CRM On Demand Analytics.

 

 

Why BI? Minimize

 Action Insight with Oracle BI EE

Answers On Demand means better ROI, better KPI

 

A BI Project is first and foremost a business project, a future BI System to be implemented must respond to end user requirements with the right technological tools in respect of corporate standards. In that respect, definition of the Business Goals, Business Performance Indicators and Analysis Methods requires a level of comfort and maturity with respect to the business and the business data. As a result, any BI implementation is challenging for a business because BI is a complementary layer to the transactional applications.

Oracle BI EE represents the best in class Analysis platform, and InFact Group has delivered complex business reports and analyses for customers, leveraging the tight integration of CRM On Demand with Answers On Demand. The ability to visualize, out of the box, dozens of industry standard reports as well as to create your own ad-hoc reports means greater ROI achieved faster and at less risk.

BI Applications work with high volumes of data and sophisticated query technology meaning performance of the application is a critical part of the deployment. Otherwise, reaction time is slowed and decision-making stagnates, causing User Adoption challenges.

Our team structures your analysis project around the three core axes:

Extraction and Consolidation

To deliver Key Performance Indicators requires vision and knowledge of the different data sources and the ETL tools selected for the project

Treatment and Structuration

Once the data is delivered into the warehouse they must be optimized and structured to offer visibility of data and good performance. Here the choices of Datamart, Datawarehouse or specialized data model will be critical.

Restitution and Distribution

Also known as the delivery or reporting phase, this delivers the data in clear, readable and accessible format to the user population.

Why InFact? Minimize

 

Why BI Services from InFact Group (image)The Business Intelligence application known as Oracle Answers On Demand delivers drag and drop report building functionality and automatic synchronization between the transactional and analytical databases (with CRM On Demand). The quick return on investment of CRM On Demand can be amplified by leveraging the many standard business reports and dashboards, as well as investing in time to create customised dashboards and indicators to follow your business KPIs.

InFact Group can assist customers in the following areas of the BI project cycle:

Initial and Pre-project activities, best practices:

  • Functional Design
  • KPI Definition
  • Planning and Project Design


Project:

  • Dashboard and Report design
  • Advanced publication (CRM, integration of external data, embedding)
  • Testing and QA Plans


Audit:

  • Technical Review of Report Performance & Optimization

All these elements are tightly integrated into the CRM On Demand project cycle. Our specialized consultants are able to deliver sophisticated reports in a fraction of the time required in other applications. Current customers look to InFact Group for analysis and reporting in business areas as diverse as consumer goods, banking, promotion management, travel reservations and building management.

Learn more about CRM On Demand on Oracle CRM Channel on Youtube.com and InFact Group on Youtube.com

 

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