Thursday, March 11, 2010
 
Siebel CRMCRM On Demand ToolsIGIB Integration Bus for CRM On Demand
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Use InFact Group Integration Console to manage your Integration Needs. Add and Configure Modules to extend your application and take control of everything from one single console.

Launch from Command Line

Run your sessions from command line or use your favorite scheduling or scripting tool. Syntax is clear and well documented.

Command Line Session Launch

Extendable Integration Modules

Extend your Integration Console with additional configured or purchased Modules as your business grows.

Management Interface

Multilingual Error Reporting

Change each Session settings to have messages and warnings in the language of your choice - excellent for multi-national CRM On Demand deployments where different administrators are involved.

Integration Console Error Reporting

Record Level Diagnostics - Live

Get the feedback you need to resolve issues. Can also be run in performance diagnostics mode to check processing speed.

Find Accounts Quickly in the Hierarchy

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CRM On Demand Integration - Faster

Integration is commonly cited by System Administrators and Companies as one of the most sensitive elements of their CRM deployment. A recent survey quoted a figure of 34% of  companies that felt their CRM was isolated from the majority of their IS systems*. In the hosted CRM segment this figure could rise even further.  InFact Group drives down the cost and risk of integration by providing a range of tools, methodologies and templates as part of our commitment to CRM On Demand.

InFact Group is proud to make available a range of Integration Tools that have been developed over the course of five years of customer experience in CRM On Demand. The Integration Console is made up of three elements

  • A command line for launching or scheduling Integration Sessions
  • An Integration Console to review any Sessions  and Reports
  • A multi-threaded, robust server application and messaging bus

Key to the business value of the Integration Console is the ability to add new Modules - each Module represents one integration, either outbound or inbound, to a system or a database or a file structure. Adding extra modules requires only that a configuration file be added or edited.

The Integration Console reads the configuration files and the Integration is available for launching from the Command Line. So if you import or export data from multiple sources, the Integration Console grows with you. Add new Modules, or purchase Modules from InFact Group to meet your requirements.

The Integration Console provides valuable management features like configurable language for Error Reporting, Record-Level information available in the Reporting Console (to identify which rows are failing, which SQL script is causing the problem, or what connectivity is failing), as well as simple to use Reporting interface accessible from any Web Browser.

For companies faced with the challenge of integrating multiple systems to CRM On Demand who want to avoid the usual point-to-point, application-to-application, blocks of unmanageable code with no real coherence, the InFact Group Integration Console is the answer. Multi-threaded and parallel integration channels and a robust messaging bus with data transformation and conversion capabilities mean it can handle the toughest of challenges.

Unlike other solution designs that you might see for CRM On Demand, the InFact Group Integration Console is available now, and is in production with multiple customers today.

The InFact Group Integration Console offers:

  • Flexibility.  Management of Integration Components from the Web Browser
  • Availability. Easily placed in a web environment with no programming.
  • Compatibility. Use it to integrate databases, applications, files.
  • Reliability. A robust messaging bus at the core of the Console
  • Visualization. Drill down to see the results and warning for any Integration Session in multiple languages.
  • Power. Drive multiple integrations and simultaneous synchronizations for CRM On Demand
  • Return on Investment. As you grow your integrations, the Integration Console grows, as new Modules are added

 To learn more, register your interest now!

 *Markess International 2009

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