Oracle Right Now Cloud Service
banner
 
In the age of the empowered customer (consumer) RightNow CX is a comprehensive cross-channel service solution. It leverages Web, Social and Contact Centers for continuous, highly enhanced customer experience.
 
InFact Group is specialized in implementing RightNow for customers across multiple verticals. We’ve built a Field Service Model built around RightNow CX that leverages key functionalities while completing the last mile / field-service experience.
 
InFact Group is excellently placed as a RightNow CX partner since we have a host of other practices that are complementary to RightNow CX expertize, for example OPM / OPA (Oracle Policy Modeling / Oracle Policy Automation), mobility and digital / social marketing. These enable us to provide our clients are holistic service model with a high degree of automation, scalability and usability.
 
For more info contact us at- info@infactgroup.com
 
SAP integration with Oracle RightNow